Refund policy
RETURNS & REFUNDS POLICY
Last Updated: June 2026
At Maison Bijou, all sales are final.
We do not accept returns, exchanges, or refunds for any products purchased through our store. Please review your order carefully before completing your purchase.
DAMAGED OR INCORRECT ITEMS
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at maisonbijou333@gmail.com with your order number and clear photos of the item and packaging.
We will review each case individually and work to resolve any issues where appropriate.
SHIPPING ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your shipping information before placing your order. Maison Bijou is not responsible for packages delivered to an incorrectly entered address.
If you notice an error in your shipping address, please contact us immediately at maisonbijou333@gmail.com. While we will do our best to assist, we cannot guarantee changes can be made once an order has been processed.
LOST OR STOLEN PACKAGES
Maison Bijou is not responsible for lost, stolen, delayed, or mis delivered packages once they have been shipped and are in the possession of the shipping carrier.
CONTACT US
For any questions regarding your order, please contact:
maisonbijou333@gmail.com
Maison Bijou